Chatbots are software applications that are programmed to send messages to users in a conversational interface, much like a live chat widget. They act like digital agents and are used to interact with your site visitors.
A chatbot is used to conduct an on-line chat conversation via text or text-to-speech, in lieu of providing direct contact with a live human agent. Wikipedia
They can complete a number of tasks that your visitor might require, whether it be pointing them to the right product of interest, helping direct them through to your sales team, or taking a booking or reservation. There is no end to what you can get a chatbot to do for you and everyone has slightly different requirements.
Ultimately they can act like a digital agent on your site, interacting with as many visitors as you have on your site at any one time and working 24 hours a day, 7 days a week and 52 weeks a year! They never stop.
Please contact us for a Free Consultation so we can help you understand how a bespoke chatbot can increase your conversions and help your team deal with the customers that really matter!
Hi There!
You haven't got a chatbot on your website?
Really?
Your competitors have been using chatbots for some time,
taking your prospects and lowering your conversions!
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